10 best survey tools to discover what makes your employees tick

Engagement matters. Companies with motivated employees are more profitable, have deeper customer loyalty, and maintain higher retention rates.* It’s not a stretch to say that an organization’s ability to engage its teams could make or break them.

Yet, according to a study conducted by Leapsome only 37% of people feel engaged at work.**

Survey tools enable you to uncover what ignites and extinguishes your team’s passion. You can use your findings to inform internal decisions, change and improve your business practices, and create a positive, supportive culture where everyone feels valued.

That’s why we’re comparing the best survey tools available in 2023 to measure employee sentiment and make your company a place where people truly want to work.***

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*Gallup, 2022

**Leapsome State of People Enablement, 2023

***The information below is based on our research on tools for employee surveys. All user feedback referenced in the text has been sourced from independent software review platforms such as G2 and Capterra in May and July 2023

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Companies

Pricing

Language options

Customer rating

Leapsome

Pricing starts at US$8 per user per month. Free trial available.

13

4.8

Elevo

Elevo (Surveys)

Pricing isn’t readily available.

6

n/a

Glint (Owned by Microsoft)

Glint (Surveys)

Choose between Viva Glint (US$2) and Microsoft Viva Suite (US$12).

50+

4.6

Limeade Listening (formerly TINYpulse)

Limeade (Surveys)

Pricing isn’t readily available.

1

4.4

Officevibe (soon to be Workleap)

Officevibe (Surveys)

Starts at US$5 per user per month billed monthly.

4

4.3

Peakon (powered by Workday)

Peakon (Surveys)

Pricing isn’t readily available.

42

4.6

Qualtrics

Qualtrics (Surveys)

Pricing not readily available.

8

4.4

SurveyMonkey

SurveyMonkey (Surveys)

Free plan available. Paid plans start at US$25 per user per month.

6

4.4

SurveySparrow

SurveySparrow (Surveys)

Free plan available. Paid plans start at US$19 per month.

50+

4.4

Worktango

Worktango (surveys)

Pricing not readily available.

9

4.6

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Leapsome — goal-setting

Leapsome pricing starts at US$8 per user per month, depending on the number of employees you have and the combination of modules you want. You can also try it for free for 14 days.

13

4.8

Key features to look for in an employee survey tool

Some survey tools may focus on different features. The option you choose should depend on your company’s unique needs, mission, and culture. However, we feel that the following features are essential to any organization:

Customizable survey templates

People Ops/HR leaders and team managers can get easily started with best-practice material

Actionable insights

Possibility to automate Action Plans, based on survey results, to increase the ROI of employee engagement

Anonymous conversations

Gain honest insights from employees while reinforcing psychological safety

Detailed analytics

In-depth reporting and analytics help you easily navigate employee insights and make more unbiased, data-driven decisions.

Communication tool integrations

To get the deepest possible insight into company sentiment, you need as many survey participants as possible. The problem is that questionnaire tasks may easily slip employees’ minds. Communication tool integrations enable you to send reminders, reiterate the importance of hearing from your entire team, and explain the ‘why’ behind your survey questions.

Multiple language support

Employees may struggle with the complex nuance of words like ‘engaged’ and ‘valued’ if it’s not their first language. To get a true reflection of each respondent’s feelings, it’s ideal if they have the opportunity to view questions in their preferred language.

Light a spark that energizes employees

Leapsome enables you to discover what motivates your team and gives you the tools you need to spur them on.

Request a Demo

^1.Leapsome

Screenshot of the Lepaosme survey heatmap

‍Leapsome is a comprehensive people enablement platform that closes the loop between employee engagement, learning, goal-setting, compensation, and performance management. With its wide array of features, our software solution allows you to increase engagement levels and gives workers a sense of belonging and fulfillment, leading to better productivity and performance.

Leapsome’s Surveys module enables you to collect feedback and gauge your team’s motivations and frustrations. You can also use templates and analytics to help you interpret responses and get started with an effective engagement strategy.

Leapsome customer Eurowings Digital has greatly benefited from using Leapsome surveys. Not only do they report a 12% decrease in turnover rate, but they also observed an eNPS question score average of 8,5. People and Culture Manager Natasa Kovacevic had the following to share about her experience: “Whoever is considering Leapsome, should just go for it. It’s a great tool. There are two key aspects to any tool that Leapsome absolutely covers. It needs to be intuitive, and it needs to be user-friendly. It shouldn’t take you long to figure out how to use it.

Even more than the platform itself, it’s about how you use the tool and what you do with the results, and with Leapsome, we’ve seen some amazing improvements [...]."

Once you’ve used surveys to uncover employees’ key motivators, you can use our other features to complement, collaborate on, and carry out your engagement action plans:

Combining all these modules alongside Surveys means that people ops teams can establish an unbroken and sustainable cycle of development and growth. Moreover, the modular design allows Leapsome to adapt with you as your business changes because you can add features as and when you need them.

Main features

Engagement and pulse survey tools

Question templates

Sentiment analysis

Anonymous feedback conversations

Automated onboarding and exit surveys

Public praise

Private feedback

Personalized employee engagement action plans

1:1 and team meeting features

Performance and 360° reviews

Competency frameworks

Compensation and promotion tools

Learning features

Actionable analytics

Work anniversary reminders

ISO 27001 compliance

Multilingual interface

Pros

Holistic people enablement tool
Intuitive user interface (UI)
Supports 13 languages
Highly scalable
Customizable goal-setting and surveys features
Attentive customer service team

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cons

Continuous iteration can lead to occasional bugs
Mobile app not yet available
Slight learning curve due to all the features

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Trusted By:

"Leapsome is a great product at a good price point. The value goes way beyond the features and abilities it offers. You can have a real partnership with Leapsome.

They’ve been very responsive to us and listened to our requests — and not just throughout the sales cycle. Whenever we have problems, they respond in a very empathetic and solution-oriented way.”

Jessie Martin

Sr. Manager, TA Programs and People Experience

Read case study

^2. Elevo

Elevo focuses on engagement, development, and performance features. The French platform offers engagement surveys and 360° reviews to collect insights from your team. There’s also a manager survey tool that allows employees to anonymously evaluate their leaders. Using Elevo’s analytics, you can then compare how managers and their direct reports regard their performance to see where to improve.
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Main features
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Agile goal tracking
People analytics
360° reviews
Training management
Development interviews
Manager surveys

Pros

Mobile app
Easy to set up
Highly customizable

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cons

Possible language barrier due to French content
Lacks onboarding and learning features
Difficult to understand the review feature
Very few reviews and customer experiences

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^3. Glint (soon to be Microsoft Viva Glint)

Once owned by LinkedIn, Glint will soon pass hands to Microsoft and change its name to Viva Glint. That means it’ll include other Microsoft products in its package, such as Teams, Learning, and Connections. While the platform is getting a makeover, the pulse survey and analytics features will remain the same.
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Main features
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Pulse surveys
Sentiment analysis
Goal and challenge creation
Manager learning library

Pros

Mobile app
Supports over 50 languages
Variety of report formats

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cons

Requires some expertise to navigate
Repetitive feedback requests may become frustrating
Unintuitive features

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^4.Limeade Listening (formerly TINYpulse)

A screenshot of the Limeade Listening UI

The employee engagement platform TINYpulse recently merged with the enterprise-level solution Limeade Listening. That means that users can use a combination of TINYpulse’s surveys and Limeade’s well-being features. Most notably, you can make rewards and incentives more accessible and personalized for your entire team.
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Main features
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Engagement surveys and templates
Employee recognition software
1:1 meetings
Reporting and analytics

Pros

Mobile app
Easy to use

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cons

Only supports one language
Difficult to set reminders
Limited insight from analytics

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^5. Officevibe

Like Glint, Officevibe is undergoing a small transformation. The Canadian employee experience platform will soon add performance management features to its suite and change its name to Workleap.

However, Officevibe’s focus remains on collecting feedback with a mixture of automated cycles, survey types, and analytics tools.
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Main features
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Survey tools and templates
Goal management
Feedback and employee recognition features
Meeting tools and templates

Pros

Free basic plan
Simple to use
Attractive design

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cons

No mobile app
Only supports four languages
Limited customization options

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^6. Peakon (powered by Workday)

Peakon, now owned by Workday, measures employee engagement levels and analyzes the data to create action plans. It has a range of survey formats to measure your team’s sentiment. Plus, Peakon produces insights in real-time, so you can immediately use employees’ responses to define your company’s next initiatives.
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Main features
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Survey tools
Analytics and reporting
AI-driven recommendations

Pros

Mobile app
Supports 42 languages
Variety of template questions

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cons

Less cost-effective than other options
Unintuitive UI
Confusing scoring system

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^7.Qualtrics

Qualtrics caters specifically to enterprise-level companies. The platform offers insights for HR professionals by enabling them to collect and analyze engagement data. There’s also the option to gather feedback from external sources like social media, review sites, and forums.

Although Silver Lake recently acquired Qualtrics, it’s unclear what changes may happen to the employee experience platform.
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Main features
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Pulse surveys
360-degree feedback tools
Reporting and analytics

Pros

Mobile app
Cost-effective compared to similar competitors
Range of templates and questions

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cons

Unresponsive customer support
Limited survey distribution options
Occasional glitches

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^8. SurveyMonkey

SurveyMonkey has questionnaires for a variety of scenarios. You can conduct 360° feedback reviews, engagement surveys, and market research via its platform. However, SurveyMonkey’s focus on questionnaires means it lacks some other essential employee engagement features, such as goal and learning management.
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Main features
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Survey features
Reporting and analytics
360° feedback

Pros

Mobile app
Surveys are easy to create
Intuitive UI

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cons

No goal-setting or development tools
Free version has limited features
Basic data visualization

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^9. SurveySparrow

‍SurveySparrow is known for its casual survey style, which mimics a chat format. You can also create questionnaires for a range of functions using customizable templates and distribute them via the company messenger channel, email, or even SMS.

Main features
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Engagement surveys
Reporting and analytics
360° assessment

Pros

Mobile app
Responsive customer support
Supports 50+ languages

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cons

Unintuitive survey and reporting features
Lengthy setup process
Customization can be challenging

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^10. WorkTango

WorkTango, formerly known as Kazoo, prioritizes engagement with its diverse array of features. The surveys, feedback tools, and incentives mean users can motivate employees and help them find more fulfillment in their work. They can also use its conditional logic feature to enable personalized survey paths for each team member based on their responses.
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